Featured Projects
From mapping user friction to validating final interfaces these projects demonstrate my structured approach to turning complex behavioral data into clear and functional digital products.
B2C
HealthTech
UX Strategy
Explainable AI
AI Trust Design
KLARIA AI SYMPTOM CHECKER
SOLVING THE BLACK BOX DEFICIT THROUGH EXPLAINABLE AI AND THE TRUST TRIAD TO ACHIEVE A 28 PERCENT SURGE IN PATIENT CONFIDENCE
A powerful algorithm fails when patients fear engaging with it. Tackling the black box trust deficit this project utilizes behavioral testing to deliver an actionable design guide. By replacing robotic system response with empathetic communication it helps users genuinely trust their digital healthcare.
B2C
HealthTech
UX Strategy
Explainable AI
AI Trust Design
Enterprise SaaS
EdTech
UX Research
Blackboard Heuristic Evaluation
Increasing CTA discoverability by 70% and reducing server load by 17% through a streamlined core user journey
Addressing critical friction points across the login and primary workflows successfully aligns system behavior with user mental models. These strategic UX recommendations reduce cognitive load and prevent hundreds of unnecessary daily page loads.
Enterprise SaaS
EdTech
UX Research
B2B SaaS
HealthTech
Behavioral Analysis
Hogrefe Usability Testing
Cutting cognitive load by 40% to drive an 80% surge in diagnostic task efficiency
By triangulating eye tracking data and behavioral observations this research uncovers hidden friction within the Hogrefe Diagnostic Toolbox, a clinical assessment software. Data driven UX recommendations remove technical jargon and streamline feature discoverability creating a frictionless workflow that perfectly aligns with professional mental models.
B2B SaaS
HealthTech
Behavioral Analysis
UX INSIGHTS & ANALYSES
Exploring the intersection of human behavior and system architecture. These articles showcase how critical analysis and holistic problem solving lay the groundwork for effective user centered solutions.
Featured Projects
From mapping user friction to validating final interfaces these projects demonstrate my structured approach to turning complex behavioral data into clear and functional digital products.
B2C
HealthTech
UX Strategy
Explainable AI
AI Trust Design
KLARIA AI SYMPTOM CHECKER
SOLVING THE BLACK BOX DEFICIT THROUGH EXPLAINABLE AI AND THE TRUST TRIAD TO ACHIEVE A 28 PERCENT SURGE IN PATIENT CONFIDENCE
A powerful algorithm fails when patients fear engaging with it. Tackling the black box trust deficit this project utilizes behavioral testing to deliver an actionable design guide. By replacing robotic system response with empathetic communication it helps users genuinely trust their digital healthcare.
B2C
HealthTech
UX Strategy
Explainable AI
AI Trust Design
Enterprise SaaS
EdTech
UX Research
Blackboard Heuristic Evaluation
Increasing CTA discoverability by 70% and reducing server load by 17% through a streamlined core user journey
Addressing critical friction points across the login and primary workflows successfully aligns system behavior with user mental models. These strategic UX recommendations reduce cognitive load and prevent hundreds of unnecessary daily page loads.
Enterprise SaaS
EdTech
UX Research
B2B SaaS
HealthTech
Behavioral Analysis
Hogrefe Usability Testing
Cutting cognitive load by 40% to drive an 80% surge in diagnostic task efficiency
By triangulating eye tracking data and behavioral observations this research uncovers hidden friction within the Hogrefe Diagnostic Toolbox, a clinical assessment software. Data driven UX recommendations remove technical jargon and streamline feature discoverability creating a frictionless workflow that perfectly aligns with professional mental models.
B2B SaaS
HealthTech
Behavioral Analysis
UX INSIGHTS & ANALYSES
Exploring the intersection of human behavior and system architecture. These articles showcase how critical analysis and holistic problem solving lay the groundwork for effective user centered solutions.
Featured Projects
From mapping user friction to validating final interfaces these projects demonstrate my structured approach to turning complex behavioral data into clear and functional digital products.
B2C
HealthTech
UX Strategy
Explainable AI
AI Trust Design
KLARIA AI SYMPTOM CHECKER
SOLVING THE BLACK BOX DEFICIT THROUGH EXPLAINABLE AI AND THE TRUST TRIAD TO ACHIEVE A 28 PERCENT SURGE IN PATIENT CONFIDENCE
A powerful algorithm fails when patients fear engaging with it. Tackling the black box trust deficit this project utilizes behavioral testing to deliver an actionable design guide. By replacing robotic system response with empathetic communication it helps users genuinely trust their digital healthcare.
B2C
HealthTech
UX Strategy
Explainable AI
AI Trust Design
Enterprise SaaS
EdTech
UX Research
Blackboard Heuristic Evaluation
Increasing CTA discoverability by 70% and reducing server load by 17% through a streamlined core user journey
Addressing critical friction points across the login and primary workflows successfully aligns system behavior with user mental models. These strategic UX recommendations reduce cognitive load and prevent hundreds of unnecessary daily page loads.
Enterprise SaaS
EdTech
UX Research
B2B SaaS
HealthTech
Behavioral Analysis
Hogrefe Usability Testing
Cutting cognitive load by 40% to drive an 80% surge in diagnostic task efficiency
By triangulating eye tracking data and behavioral observations this research uncovers hidden friction within the Hogrefe Diagnostic Toolbox, a clinical assessment software. Data driven UX recommendations remove technical jargon and streamline feature discoverability creating a frictionless workflow that perfectly aligns with professional mental models.
B2B SaaS
HealthTech
Behavioral Analysis
UX INSIGHTS & ANALYSES
Exploring the intersection of human behavior and system architecture. These articles showcase how critical analysis and holistic problem solving lay the groundwork for effective user centered solutions.